In an era where agility and value delivery define success in higher education, UT Dallas is transforming its application development practice from platform-centric teams to flexible, problem-led delivery squads. This session will showcase our journey of reimagining development—from siloed, product specialized development teams to a cross-functional, strategic capability model that aligns directly with institutional priorities. This structure enables IT to become a proactive partner in solving real campus challenges—like streamlining onboarding, automating HR operations, and personalizing the student experience—rather than merely delivering requested features. Attendees will gain practical insights into: - Establishing a BRM office as the front door for campus needs - Shifting from system-focused to capability-based delivery - Designing cross-functional squads to solve real problems - Governing through strategic alignment and impact-driven prioritization