William Floyd is the Director of Identity Management at the Texas Health and Human Services Commission, where he leads the agency’s strategy and operations for digital identity services. In this role, he oversees the platforms and processes that support secure access for HHS employees and external users.
William’s work focuses on advancing identity modernization, strengthening access governance, and improving the user experience across large‑scale health and human services systems. He collaborates closely with agency programs and technology teams on identity lifecycle management, authentication modernization, and enterprise identity management. He is focused to enable a secure, reliable, and scalable identity service fueling a zero-trust based identity architecture.