Michael Berke is a leader with Accenture’s Public Sector AWS Business Group, where he helps health and public sector clients navigate digital transformations to improve customer engagement and operational efficiencies. Michael works with public sector clients to realize the value of their cloud investments from initial vision and solution plan development through the software development lifecyle to implementation. Michael believes that the customer experience is critical as each interaction is not only with a customer, it’s with a neighbor. Michael’s role is to partner with AWS to combine new technologies with human-centric design and world class implementation expertise to deliver outstanding omni-channel customer experiences.